Booked a 6:00 PM appointment and arrived early at 5:30 PM since the place is far. I informed the front desk at 6:00 PM and was told to wait. I understood there might be delays, but I ended up waiting almost 1 hour and 30 minutes despite having an appointment and receiving no proper updates.

The service itself was good and the stylist was knowledgeable, but the time management was very poor. I value my time, and this experience felt disrespectful to customers with scheduled appointments. Unfortunately, I won’t be coming back. There are better shops around Rizal.